Legal
Privacy Policy
Last updated: January 2026
1. Introduction
Imperial Hair Group ("IHG", "we", "our", or "us") is committed to protecting the privacy of all individuals and businesses that interact with our platform. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit enquiries through our platform.
2. Information We Collect
When you submit a Request for Quotation (RFQ) or contact form, we collect:
- —Contact details: name, email address, phone number, WhatsApp number
- —Business information: company name, country, business type
- —Enquiry details: product specifications, quantities, budget, delivery requirements
3. How We Use Your Information
We use your information exclusively to process your enquiry, prepare quotations, and respond to your business requirements. We do not sell, rent, or share your information with third parties for marketing purposes.
4. Data Retention
Enquiry data is retained for up to 3 years for business record-keeping purposes. You may request deletion of your data at any time by contacting us at info@imperialhairgroup.com.
5. Data Security
All data is transmitted over encrypted HTTPS connections and stored securely. Access to your information is restricted to authorised Imperial Hair Group personnel only.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@imperialhairgroup.com.
7. Contact
For any privacy-related enquiries, please contact Imperial Hair Group at info@imperialhairgroup.com.